Refund & Exchange

Exchanges

We want you to be happy with our product, and if anything is less than perfect we are happy to exchange your product completely. You can raise a request and we will collect back from your location up until 14 days post receiving the order. Absolutely no questions asked. Moreover, we offer a one year warranty on your glasses. If they are damaged over the course of your use, we will replace them with a new pair.

How do I exchange them?

It's really simple. If you want to exchange the product, please reach out to us at contact@lenskart.ae and tell us the Product that you want in return. We will deliver it to your address for free and pick up the original product from your house.

How long will the exchange process take?

Exchange orders are typically processed within 10 to 15 working days. 

REFUND

If you are looking for a Refund, the same is allowed within 14 Days of your purchase. Just reach out to us at contact@lenskart.ae. Once you have raised the request for a refund, the amount will be credited back within 2-3 working days